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Contact Us

Get in touch with our team for any questions or support

Get In Touch

We're here to help with any questions about our products, orders, or training advice.

Address

Fitness Elite Headquarters
123 Performance Drive
New York, NY 10001

Phone

Mon-Fri: 9am-6pm EST
Sat-Sun: 10am-4pm EST
1-888-555-1234

Email

General Inquiries: info@fitnesselite.com
Customer Support: support@fitnesselite.com

Send Us A Message

Frequently Asked Questions

Find answers to common questions about our products and services

We offer a 30-day return policy on all products in their original condition. Simply contact our customer service team to initiate a return. Custom orders and final sale items are not eligible for returns.

Standard shipping typically takes 5-7 business days. We also offer expedited shipping options: 2-day express and overnight delivery. International shipping times vary by location.

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination. You can check if we ship to your country during the checkout process.

Our lifetime warranty covers manufacturing defects and structural failures under normal use. It does not cover damage from misuse, accidents, or normal wear and tear. Please review our full warranty policy for complete details.

Yes, once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package on our website or directly with the carrier.